Frequently asked questions

You can start opening your account online or in one of our branches. As part of our Know Your Customer (KYC) procedures, a valid ID and a supporting document will be required to verify your identity.

Yes. Our online services use the HTTPS protocol and SSL/TLS encryption, complemented by firewalls, intrusion detection systems and DDoS protection. Strong authentication protects access to your accounts.

Through our online platform and mobile app, you can check your balances, make internal and external transfers, pay your bills and reach our digital customer support, available 24/7.

We offer internal, national and international transfers, Mobile Money transfers and instant transfers, available via the mobile app, online banking or in branch.

You can reach us by phone at +237 653 724 499 / +237 650 682 188, by email at info@laregionalebank.com or customer@laregionalebank.com, via our digital support live chat, or by visiting one of our branches in Cameroon and Gabon.

La Régionale BANK has 42 branches in Cameroon and 7 in Gabon (Libreville, Owendo, Mouila & Oyem), across 28 cities and 10 regions in Cameroon.